Shipping Policy

Processing time

All orders are processed within 1–2 business days after payment is confirmed. You will receive a confirmation email with tracking information once your order has shipped.

Estimated delivery times

• Australia (standard): 5–8 business days
• Australia (express): 2–3 business days
• New Zealand: 7–12 business days
• International: 10–18 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or public holidays.

Tracking your order

Once your order ships, you’ll receive a tracking number via email. You can use this to monitor your delivery in real time.

Free shipping

We offer free standard shipping on all orders within Australia.

Questions?

If you have any questions about your shipment, please email us at Truehowled@gmail.com and we’ll respond within 24 hours.